Wood Furniture Care

    Important Furniture Facts to Know About Your Wood Furniture Selection

    Warranty and Manufacturer Defects

    HOM Furniture warranties all wood products for ONE full year from date of delivery.

    Warrantable defects include:

    • Finish peeling or lifting (not from abuse or improper care)
    • Season cracks

    We will repair the following (not exchange):

    • Glide malfunction
    • Minor defects in the finish or operation
    • Broken hinges

    The following is considered normal and is not warrantable:

    • Small scratches in the finish…These will happen, regardless of the finish! This is considered normal wear and tear.
    • Hinge adjustment
    • Cloudy finish from using the wrong cleaner
    • Bad finish due to abuse
    • Sun fading or color change
    • Wood grain variation.
    • Wood stain variation within reason.

    Caring for your furniture selection from HOM Furniture

    Easy Care Tips

    A little bit of tender loving care will go a long way toward enhancing your enjoyment and protecting your furniture investment.

    Leveling and Door Adjustments

    All pieces with doors will need to be leveled periodically and usually whenever they are moved. You will know this when your doors no longer line up as closely as they originally did. This concern is corrected by slightly raising the foot of one or more sides of the case piece. Some pieces might have feet that raise or lower, called levelers. Others may require shimming a small piece of wood underneath the piece to assist in the leveling of the product to adjust the alignment of the doors. Many large doors have adjustable hinges. Use a screwdriver and adjust the hinges to make the doors hang evenly. This takes about 10 minutes to do and saves on costly service calls.

    Humidity

    Excessive or widely varying humidity levels in the home can negatively affect the structural integrity of the wood. Use a humidifier and/or air conditioner to maintain a relative humidity between 25 and 35 percent. Avoid placing solid wood furniture directly in front of oil radiators, heat runs, or wood‑burning stoves.

    Sunlight

    For the sake of your furniture’s finish, avoid prolonged exposure to direct sunlight. Also, be aware that a darkening of solid cherry will occur in the first six to nine months in your home, due to direct and indirect lighting. We recommend rotating items placed on solid wood during this time to avoid uneven development of the wood’s natural patina. All wood will change color over time. When you add to your collection you will notice that the new item will not match perfectly. This is normal and over time the colors will change. Items left on the table top; like a centerpiece or a table runner will leave a darkened mark where the sun can affect it.

    Protection

    Always use coasters to prevent damage. Blot spills immediately, and be especially careful with solvents, perfume, alcohol, and nail polish. Do not put items on the wood’s surface that can scratch it. Use felt pads on photo frames and accessories. Wet vases will damage your wood’s surface so use a protective pad. Never use plastic or rubber to protect your wood furniture. Plastic will react with the finish and will permanently damage it.

    Cleaning

    Use a clean, damp cloth for weekly cleaning. Wipe with the grain and do not leave standing water on the top! Any reputable brand of furniture polish will help protect the surface of the wood from drying out, thus preventing surface checks, but notice the differences in polishes. Those that contain wax must be completely cleaned off before the next application to prevent build‑up. Those with silicones will create a greater sheen than the original finish. We do not recommend spray on type furniture polishes and cleaners as water is the best cleaner.

    Wood Conditioning

    Condition your dining set 4-6 times per year with a wood oil that is silicone free. This activity will help fill in surface scratches to some degree.

    Moving

    Avoid dragging furniture. Do not move anything with the electronics inside. We also recommend removing all drawers before moving the case. It is better for you and better for your furniture.

    Loving

    Treat your furniture well, enjoy your choice and your investment and it will reward you with years of service.

    Characteristics of Wood & Wood Finishes

    Pine

    Distressing is a normal characteristic of pine, and is frequently infused as an enhanced stylistic feature. Pumice is a wax used on wood that leaves a white residue in cracks and indentations in wood. This is also considered part of “the look” and is associated with higher quality, as it suggests that the piece was hand-rubbed. (This process is reminiscent of old times, when furniture was hand-rubbed with bee’s wax.)

    Lacquer

    Pit marks, small surface scratches and blemishes are definite characteristics of the type of finish. Please use extreme caution when placing or moving objects on this type of surface. Use no abrasives when cleaning.

    Whitewashed Wood

    Blue bleed through (or darker pieces of wood) showing through the finish is a definite characteristic that these products have, and is not a defect. These characteristics might enhance as time wears on.

    Cherry

    Pit marks are a normal characteristic of cherry. These pit marks are actually little worm holes. These holes can be pin-dot in size, on an angle, or in the form of a line, as wood is cut in many directions and worms travel in many directions also. Color variations within a piece are quite normal, as each piece of wood will absorb a finish differently. As time wears on, cherry will change color and fade. Be sure not to leave objects on cherry pieces for a prolonged period of time (weeks or months at a time). Please rotate any items displayed on cherry to ensure the pieces age evenly.

    Oak

    The greatest beauty of oak is the wood grain. Wood grain will vary within a single length of board from similar grain to dramatically different grain. These grains can sometimes appear darker and denser than other grains. Color variations within a piece are quite normal and are not a defect, as each piece of wood will absorb a finish differently.

    HOM Furniture Customer Care

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